Cookies Policy | Queen88 Casino

1. What are cookies?

Cookies are small text files that a website may place on your computer, tablet, mobile phone or other internet-connected device. They allow the website to recognise a device and store limited information about a visit. Some cookies are placed directly by Queen88 Casino, while others may be placed by service providers that support website operation, security, analytics, advertising or other functionality.

Cookies can be session cookies or persistent cookies. Session cookies are temporary and are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains active can vary according to its purpose and the settings applied to your browser or device.

The website may also use technologies that perform functions similar to cookies, including pixels, tags, local storage and device-related identifiers. In this policy, the term cookies includes these similar technologies where appropriate. These tools may collect information such as device type, browser type, language, approximate location, pages viewed, links selected, session information and general website activity.

Why cookies are used

To help the website load correctly and provide requested features.
To keep the website secure and help detect unusual or fraudulent activity.
To remember choices such as language, region or other settings.
To understand how visitors navigate and use the website.
To improve website design, content, performance and usability.
To support communications, promotions or advertising where permitted and where the relevant consent has been provided.
To help maintain account, login or session functionality where those features are available.

2. Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support page navigation, account access, security controls, session management, fraud prevention and the operation of forms or other requested services. Because the website may not work properly without them, they generally cannot be disabled through a cookie preference tool. You may still be able to block them through your browser, but doing so may prevent some parts of the website from operating.

Preference and functionality cookies

These cookies remember information that makes the website easier to use. For example, they may remember selected settings, previously chosen options or the way certain pages are displayed. If these cookies are disabled, the website may still be available, but you may need to repeat preferences during later visits and some features may be less convenient.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information about the pages visited, time spent on a page, navigation paths, technical errors and general traffic patterns. This information is normally reviewed in an aggregated or pseudonymised form where possible. It may be used to identify problems, measure performance and improve the website, rather than to identify you directly.

Marketing and advertising cookies

Where used and permitted by law, marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content and show information that may be more relevant to a visitor. These cookies may be placed by Queen88 Casino or by approved third parties. They may involve information about browsing activity across websites or services. Non-essential marketing cookies will be used only in accordance with applicable consent requirements and your selected preferences.

Third-party cookies

Some website functions may be provided by third parties, such as security, analytics, content, payment, customer support or advertising providers. Those providers may use their own cookies or similar technologies under their own privacy and cookie policies. Queen88 Casino does not control every third-party cookie. You should review the relevant third-party information if you want to understand how a provider collects, uses or retains information.

3. Managing your cookie choices

When a cookie banner, preference centre or similar tool is available, you can use it to accept or reject categories of non-essential cookies. Your choices may be stored so that the preference tool does not ask you again during every visit. If you change your mind, you can return to the preference tool where available and update your choices.

You can also manage cookies through your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or request notification before a cookie is placed. Browser controls differ, so you should refer to the help or settings area of the browser you use.

Open your browser settings or privacy controls.
Find the section dealing with cookies, site data or tracking protection.
Choose whether to allow, block, delete or restrict cookies.
Review the settings for individual websites if your browser provides that option.
Reload the website after changing settings and check whether your preferences have been applied.

Blocking or deleting cookies may affect the availability, security or performance of some website features. For example, you may be logged out, lose saved preferences, need to repeat information or be unable to use a function that depends on a necessary cookie. Blocking cookies does not necessarily remove all information that has already been collected or stop every form of online tracking.

Some devices also provide privacy controls that limit tracking or restrict the use of identifiers. These controls may affect website performance and may not apply in the same way across all browsers, applications or devices. You are responsible for checking the settings on each device and browser used to access the website.

4. Privacy, updates and questions

Information collected through cookies may be treated as personal information where it can be linked to an identifiable person, account or device. Queen88 Casino handles such information in accordance with applicable privacy obligations and the Privacy Policy. The Privacy Policy provides further information about collection, use, disclosure, security, retention and access or correction rights that may apply.

Cookie information may be processed by service providers located in Australia or other jurisdictions, depending on the services used to operate the website. Any handling of information is subject to applicable legal requirements and relevant contractual or technical safeguards. Cookie records may be kept for as long as reasonably necessary for the purpose for which they were collected, unless a longer period is required or permitted by law.

This policy may be updated from time to time to reflect changes to the website, the cookies and technologies used, legal requirements, service providers or privacy practices. When changes are made, the updated version will be made available on the website and the effective date may be shown where appropriate. You should check this page periodically to remain informed about current practices.

If you have questions about this Cookies Policy or want to raise a privacy concern, use the contact or support channel made available on the Queen88 Casino website. Do not send sensitive account, payment or identity information through an unsecured channel unless it is specifically requested through an approved process. A request may need to be verified before information about an account or personal data can be provided.

Important information for Australian visitors

Queen88 Casino aims to operate its website in a transparent and responsible manner for visitors in Australia. Cookies do not change the need to comply with applicable age, identity, account, responsible gambling, privacy and security requirements. Cookie preferences also do not override legal obligations, security controls, account terms or settings that are necessary to provide a requested service.